Internet Sensation "United Breaks Guitars" and Its Lesson for Solar Companies

![][1] One of the good things about solar not being a main stream product—yet—is that solar companies can learn from the huge PR blunders of more established brands, such as United Airlines.  With over 12 million views on YouTube, you may already be aware of this huge PR customer service blunder, but for those who aren't, here's the story: A few years ago

[1]: http://www.renewableenergyworld.com//assets/images/story/2012/8/13/1-body-internet-sensation-united-breaks-guitars-and-its-lesson-for-solar-companies.jpg

URL: http://www.renewableenergyworld.com/rea/blog/post/2012/08/internet-sensation-united-breaks-guitars-and-its-lesson-for-solar-companies?cmpid=rss